Thursday, November 28, 2019
Technological Advances in Health Care and Human Services Essay Sample free essay sample
There are several advantages or benefits that engineering provided for the Health Care and Human Services. Letââ¬â¢s take for case this engineering known as ââ¬Å"Electronic Medical Recordâ⬠which is really advantageous because: First of all. there are times when electronic medical records are available online. this means entree to it anytime you need it and anyplace you want it claimed ( About. . . 2007 ) . Second. it is much more convenient to redact and update electronic medical records as compared with making it manually ( About. . . 2007 ) . Finally. it is much more easy to seek it through the computing machine than by shoping through all the booklets in all the registering cabinets of a Health Care and Human Services establishment ( About. . . 2007 ) . However. this peculiar engineering being discussed has besides created some disadvantages and troubles including the followers: First of all. a proficient job may convey about trouble of clinical forces to be able to entree patient information at any given topographic point or scene ( The. We will write a custom essay sample on Technological Advances in Health Care and Human Services Essay Sample or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page . . 2006 ) . Second. it is possible that inaccurate and uncomplete claims processing by insurance companies may happen because of a proficient job every bit good ( The. . . 2006 ) . Third. there may be clip when clinical notes may non be retrieved ( The. . . 2006 ) . Fourth. it is possible that edifice of machine-controlled cheques for drug and allergy interactions will be beyond range ( The. . . 2006 ) . Fifth. invasion of medical privateness may go on ( The. . . 2006 ) . Sixth. directing to and sing by research labs of electronic medical records will be stopped ( The. . . 2006 ) . Seventh. programming of assignments may go unsystematic ( The. . . 2006 ) . Last but non least. prescriptions may non be seen if double-checks and confirmations are necessitated ( The. . . 2006 ) . Mentions Approximately. Inc. ( 2007 ) .Electronic Medical Records: Coming Soon to a Computer Near You. Retrieved September 30. 2007 fromhypertext transfer protocol: //seniorliving. about. com/od/healthnutrition/a/medical_records. htmThe College of Physician and Surgeons of Ontario.( 2006 ) .Medical Records.Retrieved September 30. 2007 from hypertext transfer protocol: //www. cpso. on. ca/Policies/medicalrec. htm
Sunday, November 24, 2019
Profession and Cultural Language
Profession and Cultural Language Executive summary Psychology is one among many professions that is considered to be fulfilling. The psychologists are concerned with the behavior of human beings. They are mainly interested in solving problems that are emotional and mental.Advertising We will write a custom report sample on Profession and Cultural Language specifically for you for only $16.05 $11/page Learn More Their aim is to help patients recover and live normal lives. Like in other professions psychology has its own culture and language. Culture and language are revealed in their daily practice as they solve different problems. Culture is evident in the training, teamwork, research, work and experience, ethics, communication and use of internet, working environment. Language is interactive, with frequent use of psychological concepts and based on research. To become a psychologist one trains as an undergraduate for four years. They later work under the supervision of a qualified and regi stered psychologist. Training enables learners to acquire the language used in the working environment. Experience is gained over time and the individual is considered valuable and knowledgeable. Psychologists learn to deal with different individuals from diverse background and assist them equally. Teamwork yields excellent results as the tasks to be covered are adequately and efficiently done. Effective communication skills have an impact on the quality of work. Written and verbal communication is frequently used. The emails are also used communicate both within and outside the institution. Psychologist can either be self employed or be employed in different organizations. They can work in the area of development of research or be involved with patients. Patients have behavioral problems like drug abuse, mental illness among other emotional problems. They give assistance while observing ethical guidelines provided by the psychological regulatory boards.Advertising Looking f or report on literature languages? Let's see if we can help you! Get your first paper with 15% OFF Learn More Psychology engages in research to generate knowledge and to find solutions for emerging problems. Concepts that are used in the profession are as result of the concepts. The findings of research are verifiable and recognized by authorities. Research influence policy making and can be effective in preventing undesirable behavior. Introduction There are many professions that one could join. Before joining students evaluate what their interest is and choose a profession from a long list. Among many professions, psychology is a widely known profession that has been practiced over many years. Many who join the profession are interested in helping people who have emotional and others with mental illnesses. Psychology is a well developed profession. It has well established and developed theories as discussed in the Occupational outlook handbook (2011, p. 1). Those who train in psychology can be employed in institutions and can be self employed. Moreover the field has the challenge of dealing with behavioral problems that have emerged in the contemporary world. Like many other professions, psychology has its own culture and language. This report will identify and discuss the culture and language within psychology. The culture and language of psychology Psychologists though different in areas of specialty have commonality in their practices and language. They observe regulations and ethics of the profession. They focus on behavior to assist patient overcome difficulties and lead healthy lives (Flinders.edu, 2010, p. 2). The America Psychology Association (2011, p. 1) indicates that research is at the core of the profession as theories are developed through research. Concepts are also developed and used as professional language to refer to specific ideas. The language used is understood amongst them and is part of their daily work. Culture withi n the field of psychology Training Training marks the beginning of a professional journey in psychology. All psychologists are trained to be competent professionals in accredited institutions. They cover units relevant to the field as the tutors mentor them. They participate in individual work, group work and work as interns in psychological institutions.Advertising We will write a custom report sample on Profession and Cultural Language specifically for you for only $16.05 $11/page Learn More They also engage in research in the relevant field. The training prepares them to be knowledgeable, efficient, effective, team workers and to rely on verifiable knowledge. Those who undergo training can choose to specialize in different areas. they can become sports psychologists, social psychologists, school psychologists, engineering psychologists, clinical psychologists, cognitive and perceptual psychologists, counseling psychologists, educational psychologists, de velopmental psychologists, evolutionary psychologists, experimental psychologists, forensic psychologists, health psychologists, industrial psychologists, rehabilitation psychologists, research psychologists and neuropsychologist (America Psychology Association 2011, p. 2). After training for four year training in an undergraduate program, the psychologist works under the supervision of qualified and practicing psychologist for two years. Thereafter they can be registered with the professional bodies (Flinders.edu, 2010, p. 4). Team work A common observation in todayââ¬â¢s organizations is the adoption of teamwork in the working environment. Teamwork encourages the psychologist to complement each other as well as motivate each other while working. They contribute ideas and share ideas within the teams. A team leader who is a member of the team is in charge of the team. Psychologists share ideas in their team and better decisions are made. However, decisions take a very long time to be concluded and disagreements within the team can affect the efficiency of work negatively. Teamwork creates a competitive environment. Those who fail to meet the targets required and have difficulties coping are likely to be relieved from their work. Research Knowledge on used in the study of psychology is obtained from research findings. The psychologists investigate on a prevailing problem among patient to find explanations of the causes and also find solutions. What is more research can be done to generate knowledge.Advertising Looking for report on literature languages? Let's see if we can help you! Get your first paper with 15% OFF Learn More Besides generating information, research facilitates the psychologist to make informed decisions. Information obtained from research is trusted by the authorities and can influence change in policy. Research is also an effective tool in prediction. Policies can be adopted to prevent undesirable situations in the future from happening. Research helps identify the changes that have occurred and helps the professional deal with specific situations accurately. The information obtained clarifies doubts and differentiate facts from myths. They get information from literature review, observations and investigations. Psychological institutions are diverse in their objectives and goals. The research is done within the organizational objective. The findings are presented inform of report. The report gives details on the investigation done, the findings and the recommendations. Implementation of the recommendations requires may have financial effect among other outcomes. In accordance with the America Psychology Association (2011, p. 1) research is vital in finding solutions to emerging problems. Individuals keep changing behavior which leads to new problems. Research generates knowledge that is used to train new professionals. Moreover the knowledge helps understand different cultures of the world. Work and Experience Lannon (2010) argues that the most experienced psychologists are valuable to their institutions. They are seen as a reservoir of knowledge. The patients prefer those with experience too. Gaining experience means that one must be practicing and at the same time take note of the new developments in the field. Psychologists work hand in hand with other professionals. They work with policy makers, the medical practitioners, school educators and courts as well as interact with a wide range of professionals. They assist people handle mental challenges and emotional experiences so that they can have healthy relationships within their environment. Their advice is highly regarded in disaster management where people are traumatized. There are many opportunities for those who train as psychologists as pointed out by the America Psychology Association (2011, p., 1). Psychologist can provide counseling in a firm, be involved in research, become educators in education institute and may also become a consultant for both individuals and society. Problems that psychologist treat are behavioral and constantly increasing. Some include adolescent rebellion, drug addiction, stress related to work and family life, disasters related trauma and other ailments that are emotional or mental in nature. The field of psychology is one of the most fulfilling professions that last as long as the psychologist is healthy and capable of working. Ethics The ethics within the psychology discipline must be followed. According to Lannon (2010) ethical issues require understanding between members of a profession such that there are well laid regulations and standards that must be followed. Ethics in psychology is requiring psychologist to be conduct themselves in the acceptable manner when handling the patients. Like in other professional bodies, psychology has its own ethics that are stipulated by the psychological regulatory boards, the state and other organizations within the profession (America Psychology Association 2011, p. 2). The significance of following the ethics is ensuring that patients receive quality services. Ethics originate from the professionals. They engage in discussions that lead to formulation of the ethics. The more experienced psychologist is the more likely they are to give contributions. Experienced psychologists give major contributions in the discussions. In some cases they vote before implementing or discarding the idea. Those who violate the ethics could receive sanction from either the state or the psychological organizations. Psychologists have to learn different personalities to be able to communicate. Psychologists deal with different people with unique problems. Listening is given important so that they clearly understand the patient. Communication and use of internet Communication between the professional and patients is important. Within the workplace there are various forms of communication. They include written, verbal and non verbal. The written form of communication is usually formal. It is used by the superiors to communicate to the employees. They give instructions and communicate changes in written memos and letters. The employees use written communication to give feedback to their superiors. The employees request for assistance and give reports inform of writing (America Psychology Association 2011, p. 2). Consistent with Lannon (2010) the world has many developments in technology which have been incorporated in the working environment. The employer and employees use the internet in communication. The emails have been used to recruit and to communicate within the organization. Psych ology is no exception. Patients can get assistance from online psychologists who offer services over the web. The internet is very rich in knowledge and can be handy in assisting professionals find facts very fast. Other institutions have used the internet to communicate with the patients. The institutions have web pages that are designed by the employees to get feedback. Working environment The Occupational outlook handbook (2011) mentions that the working environment in different institutions is diverse. The diversity is identical to the different subfields of psychology and the goals of the institutions. The psychologist adapts to the culture and the goals of the organization that they join. The psychologist gives high regard to patient. The patient is assured of confidence by the psychologist who offers to assist them. After being assured of confidentiality, patient feels liberated to talk to the psychologist. Additionally, they are not supposed to be condemning the patient if t hey confess, their role is to be understanding and have a relationship that will be effective in helping the patient recover. Language within the field of psychology Interactive language Psychologist interacts with the patients engage in a face to face conversation. They maintain good relations. Verbal conversations matter a lot as the psychologist uses a polite and friendly tone while assisting the patient. During the four year training the student of psychology learns the concepts used. They engage in literature review to understand their meaning and importance. Moreover, they can learn about the concepts during internship in a psychological institution. More concepts are learnt in the journals after the publication of an article or a book. Knowledge is cumulative and with time one adds knowledge on the concepts they know and use in conversation or in writing (America Psychology Association 2011, p. 2). Use of psychological concepts Language is one of the best ways of expressing o neself as Lannon (2010) indicates. The language an individual uses gives a lot of information about what the individual. In psychology, language use is important for both the patient and the psychologist. There are several important concepts used in everyday life of a psychologist. According to the America Psychology Association (2011, p. 1) the word psychology refers to the study of an individualââ¬â¢s behavior. This is different from sociology which investigates the behavior of people as a society. What an individual thinks is the concern of the psychologist. To be able to assist an individual they have to understand the individual behavior. Research Concepts used in psychology are generated from research. The concepts are used by psychologist to refer to specific ideas or conditions. The concepts are developed for easy communication within the field. They are more specific and well understood by the professional (America Psychology Association 2011, p. 1). The psychologist use s the language of the patient to communicate. The language in most cases should be simple. The psychologist explains meaning of complex words to patients when they request for explanation. While communicating, the psychologist is sensitive to different communities and diversity in the use of language. They pay attention not to use words that may be offensive in a community. Moreover they pay attention to the age and of the patient while making a conversation. For instance children require a polite conversation. Conclusion Psychology is a field whose objective is to assist individuals overcome emotional and mental problems. The professional language and culture are learnt throughout ones professional life. Research is very important and increases the knowledge and helps solve problems. It generates concepts used in the field and influences policy. The students specialize in different areas after training. Working as a psychology requires one to be good in communication teamwork and o bserve the ethics of the profession. Moreover one has to learn to work in an environment with diverse people. Reference List America Psychology Association. (2011). Career in Psychology. Web. Flinders.edu. (2010). The Psychology Profession. Web. Lannon, J. M. (2010). Technical communication 11th edition. Web. Occupational outlook handbook. (2011). Psychologist. Web.
Thursday, November 21, 2019
Dockside Cranes Research Paper Example | Topics and Well Written Essays - 1250 words
Dockside Cranes - Research Paper Example The prominent quayside cranes were exceptionally quick and those operating the heavy gears were so skilled enough to timely and efficiently cause the lifting, turning and and luffing in order to expedite the given jobs in a synchronized and corrdinated manner. The responsibilities of those drivers became more important considering the safety concerns of the other workers and laborers involved in crane and cargo operations in the port. Added to that was the fact that goods for shipment then were mostly in sack, packets or boxes and all had to be handled with utmost care to avoid merchandise damage. S & P manufactured all those sophisticated cranes which were designed, in a large part, to All the cranes were made by Stothert & Pitt in Bath. S & P were pioneers of the use of electricity to drive cranes and came to specialise in dockside models like these - at one time, almost every port in the world had S & P cranes. These lifters were generally designed to raise objects weighing two to five tons. One dockside crane had a ten-ton capability. Somnetime in the month of November in the year 1974, the last trader call was served by these machines.1 The goods moved, loaded and unloaded by the dockside cranes in Bristol were varied, from fruits to coffee and cocoa, to nuts and beer and spirits, to tobacco and coal and even included frozen meat and many others. The strengths of the machines differed from one another and there were those with specialized functions. Many of the cranes had been dismantled for junk. The four in the photograph, all electric cranes made by S & P, were built in 1951 and still survive today. These are the last remaining old city dockside cranes in the United Kingdom which fully or partially function.2 There are no available data on the cost of each equipment, meaning the amount of money then needed to complete a dockside crane set. Neither are there information on the safetry mechanisms incorporated in every machine when it was fabricated. Nevertheless, further research and investigative study will surely arrive at those details albeit the process may take some time considering the period that had alread y elapsed. Dockside cranes used for ship repair and other services This is one of the two Stothert & Pitt dockside cranes being used by Harland and Wolff in its facilities in Northern Ireland within the east coast area. The duo consists of (a) one with a capacity of eighty tons and a height of thrity eight meters, and (b) another with a forty-ton capacity which is twenty five meters high. The complex renders ship module design, repair, construction and decommissioning services.3The same observations have to be made that there are no available facts and figures anent safety measures and features established within the cranes and fabrication costs. There is therefore a need for inquiries with Harland and Wolff. Cranes from China A company from the People's Republic of China named Shanghai Zhenhua Heavy Industry Co. Ltd. advertises availability of gigantic dockside cranes called the Goaliath cranes. It
Wednesday, November 20, 2019
SPEAKER NOTES 2 Essay Example | Topics and Well Written Essays - 750 words
SPEAKER NOTES 2 - Essay Example Without passion, one can never be able to enjoy their occupation or fruits of their hard work because money can come and go but job satisfaction will always remain as a testimony. Perhaps another insight that comes up in the presentation is the fact that most people do not realize their full potential due to lack of self-esteem of adequate confidence. Undeniably, real success can never visit any person unless they discover their inner ability to the maximum and exploit it fully. Although the presentation is fair enough as far as giving insight into the business world is concerned, it is worth noting that certain issues such as the art of winning contracts and tenders require more consideration. Before one ventures into private practice, they need to consider whether they will be able to win and implement contracts successfully, as there is more to it than meets the eye. Additionally, one needs to consider whether the capital they have is enough to finance their prospective businesses . This is especially so because while some ventures require small amounts of finances to start, others require huge capital input that might drain an individual hoping to establish a start-up. Lastly but more importantly, one ought to conduct an accurate cost benefit analysis in every endeavor in order to ensure that the adverse consequences of a particular project do not exceed the anticipated benefits. When it comes to controversial issues such as the ability to achieve success without prior experience, I slightly differ with the presenter due to a number of reasons. Essentially, one needs a bit of experience so that they can be able to execute their duties effectively the absence of which they ought to learn first. This means that can has to undergo various significant stages in life before being fully qualified for any eventuality, an aspect that the speaker dint seem to mention. The controversy struck when the speaker simply mentions that they can achieve both personal and prof essional success without having to gain initial experience. Besides, the speaker does not explicitly reveal the fundamentals of professional growth that encompass dedication, discipline, and motivation from those who have achieved success. From the issues discussed in the presentation, I personally connect with the idea of having a positive attitude in whatever one is doing. Since success in career and business largely depend on the audacity with which one believes in themselves and their undertakings, I find the speakers words quite motivating to the extent that they are worth emulating. Indeed, I have interacted with these interesting perspectives in the past whereby I had to take courageous steps in choosing a career that most of my peers shunned owing to its relative toughness. Similarly, when I once wanted to start a business, I had to sacrifice my pride and begin small so that I could grow my business from strength to strength. Finally, one important insight that I gained from the presentation besides having the audacity to try out new things was that everyone is unique in their own ways and can influence the world in a different way. According to Venkataramany and Bhasin, financial inclusion and government intervention plays a major role in enhancing financial success of citizens, contrary to what was said by the speaker in the
Monday, November 18, 2019
Cultural Differences in Uncertainty Reduction Essay
Cultural Differences in Uncertainty Reduction - Essay Example The basic difference between high context cultures and low context ones is that while high context cultures view communication as a means for social bonding, low context cultures see it as a means for information transmission. As a result people while people from these varied cultural backgrounds are faced with anxiety when dealing with strangers, the manner in which they tackle the issue is rather different. Charles Berger's Uncertainty Reduction Theory deals with this concept of 'uncertainty' and focuses on how different aspects of communication can increase or decrease our uncertainty level about others Uncertainty reduction is all about understanding a stranger and being able to predict and explain his/her behaviour in a given context. (Griffin, 2006)The first part of this paper focuses on Charles Berger's uncertainty reduction theory and how this theory is important to our understanding of communication between cultures. The second part of the paper discusses the issue of cultural differences between societies and individuals. This section will describe the various characteristics of high and low context cultures and how they try to reduce uncertainty while dealing with strangers. Expanding on Berger's theory,. ... Expanding on Berger's theory,. William Gudykunst and his colleagues found out that all cultures seek to reduce anxiety and uncertainty in the initial stages of the relationship, but they do so in different ways (Littlejohn & Foss, 2004). The difference can be explained by whether one is a member of a high-context culture or low-context culture. Central to the uncertainty reduction theory, which was originally formulated by Charles Berger, is the assumption that when strangers meet, their primary concern is one of uncertainty reduction or increasing predictability about the behavior of both themselves and others in the interaction (Wright, 2000). The original formulation of uncertainty reduction theory in initial interactions posited seven axioms and 21 theorems which specify the interrelations among uncertainty, amount of communication, nonverbal affirmative expressiveness, information seeking, intimacy level of communication content, reciprocity, similarity, and liking (Gudykunst, 1985). The seven axioms that Berger uses to reinforce his theory are; as verbal communication increases, the level of uncertainty decreases; uncertainty causes increased levels of information seeking; high levels of uncertainty result in low levels of self disclosure; uncertainty causes increased levels of reciprocity; similarities decreases unce rtainty whereas dissimilarities increase uncertainty; and high levels of uncertainty causes a decrease in liking whereas low levels of uncertainty increase liking (Wright, 2000). Charles Berger's Uncertainty reduction Theory focuses on how human communication can be used to gain knowledge and create understanding. (Griffin, 2006) . Uncertainty reduction follws a three step pattern of developmental stages namely, entry personal and exit. At
Friday, November 15, 2019
Project management within organisations
Project management within organisations Executive Summary This report is focussing on the critical evaluation of two major aspect of project management process; stakeholder management and risk management. In depth analysis of tools and techniques of both the aspects has been done. Along with power/interest matrix, communication plan for stakeholder management and risk identification, risk analysis, risk mitigation and control and documentation have been illustrated as different steps of risk management, with appropriate frameworks and diagrams. The importance of these aspects has been reflected with the literature support and examples of both successful and unsuccessful case-studies have been used, from both academic source and personal experience. Introduction Guide to the Project Management Body of Knowledge (PMBOK Guide) defines project as A temporary endeavour or undertaken to create a unique product or service, temporary means that every project has a definite beginning and definite end (Project Management Institute, 1996: cited in Project Management Journal, 2003). In the same context other authors point out that projects are non-routine processes and involve the coordination of interrelated activities (Rad, 2003). PMBOK, 1996 defines project management as The application of knowledge skills, tools and techniques to provide activities in order to meet or exceed stakeholder needs and expectations from a project. Projects are now the most popular way to get things done and projects themselves are now often co-ordinate thorough programmes. Maylor, 2005 states that to have a successful project, manager needs to be good at planning and managing projects with sufficient knowledge and experience, especially in the kind projects and about the tools and techniques to project activities. Project management helps companies in attaining targets based on vision and strategy (Thurston, 2009). There are no magical instructions for a successful project however good project planning during the initial phase, can impinge positively on cost, time and quality areas of any project. This report has been written to critically evaluate the two aspects i.e. Stakeholder management and Risk management as an important aspect of overall project management process, with the support of literature and case-studies are provided as an example. Literature Review Stakeholder management Maylor, 2005 states that stakeholder management is 1 of the s out of 7s framework of project management and management related issues were later promoted by Mckinsey Co., Management consultants. Stakeholder management is one of the major aspect of project management and Freeman (1984) describes the concept of stakeholders as any group or individual who can affect, or is affected by, the achievement of a corporations purpose however it has been criticised by Phillips, 2003; Sternberg, 1997; and Mitchell et al., 1997, that if everyone is a stakeholder of everyone else then there is little value-added in the use of the stakeholder concept. The other school of thought identify stakeholders through the potential harms and benefits that they experience or anticipate experiencing as a result of the organizations actions or inactions (Donaldson and Preston, 1995). Figure 1 shows that projects generally have a range of stakeholders with strategic expectations and operational requirements. St akeholders can be either internal or external. Internal stakeholder can be defined as project owners in the sense they have overall managerial responsibility and power usually linked to a financial stake and organisation teams or individuals who have a contractual relationship with the project owner (Chapman, 2008)-ref. needed for example- Top-management, Accountant, other functional managers, project team members whereas external shareholders are who may be positive or negative about a project, who may seek to influence the project through political lobbying, regulation, campaigning or direct action (Ward, 2008)-ref.needed, like clients, competitors, suppliers, consumer. Stakeholders can be internal and external to the project scope or it can be external and internal to the project team, therefore their determination depends on the point of view of the observer. Johnson and Scholes (1999) state that it is not enough simply to identify stakeholders however managers need to assess each stakeholders interest to express its expectations on project decisions and if there is the power to follow it through. Although there are various perspectives of stakeholder theory (e.g., social science stakeholder theory, instrumental stakeholder theory), one common perspective is their perception that they have stake in an entity or task. As a result, they have certain expectations, and consequently, engage in certain types of behaviour, sometimes constructive, explained later in the case study of green-belt project in Genpact and sometimes destructive, explained later in the case-study of new airport terminal at Jersey airport (Bourne Walker, 2006). Because of their perception, stakeholders behave in ways in which they feel, will help them achieve their project objectives, which may be congruent or incongruent with the project managers project mission, vision, and objectives. Frequent conflicts between stakeholders revolve around long term versus short-term objectives, cost efficiency versus jobs, quality versus quantity, and control versus independence (Newcombe, 2003). Therefore, it is incumbent upon the project manager to understand the objectives of each project stakeholder in order to effectively manage his or her needs and desires. According to Jergeas et al. (2000) and Cleland (1986), important key to project success is an efficient management of the relationship between the project and its stakeholders. In order to achieve a successful project outcome, the project manager must be expert at managing the interests of multiple stakeholders throughout the entire project management process (Sutterfield et al, 2006). Jergeas e t al (2000) argued that some stakeholders have power because they control information and resources, while other stakeholders are important because they decide whether the project result is a success or not. Power/interest matrix Firstly, it is important to identify the space between the current and future expectation of the shareholder as well as to study the qualitative relationship they share. Secondly, because of difference goals and interests, stakeholders face difiiculty in reaching to an agreement on deliverables as a result it leads to a conflict between them. Antonioni, 2009 suggests that project manager may tend to avoid or accommodate, instead of engaging in collaborative problem solving to attain winning outcomes. The formation of stakeholders is often triggered off with specific events. Therefore, if faced with different possible future events, it is helpful to speculate on the degree of unity or diversity between the various groups. During strategic analysis, the process of uncovering potential alliances or rifts may be significant when thinking about future strategic choices (Miller Wilson, 1998). Lastly, failure to establish and manage the communication process with stakeholders can lead to a lack of support from stakeholders, disapproval of the deliverables and dissatisfaction working with project manager (Antonioni, 2009) and for this reason communication plan holds importance in project management. Communication Plan Effective communication is very important in any project and every project should include communications management planning. Communication plan is a document which gives guidance to the project team to communicate with the stakeholders, at a right time, and to timely inform them, though it varies according to the needs of the project. Therefore Schwalbe (2006) suggests that Stakeholder communication plan should include Information to be communicated with the format of who will receive the information and who will produce it, Suggested methods or technologies for conveying the information, Frequency of communication, Escalation procedures for resolving issues, Revision procedures for updating the communications management plan. It will help in avoiding wastage of time and money or even from disseminating unnecessary information. Figure 3 is an example of a stakeholder communication analysis: Case-study comparison as successful and unsuccessful: There is an example, Fig. 4, which reveals that how an efficient management can leads to an accomplishment of project-targets. In this project the stakeholders identified as controllers, allocations, treasury department, client and Genpact, wherein the key recognized problems were to reduce the delay in hand-off of un-reconciled items to controllers which are impacting the performance of other related departments, reduced frequency of reconciliation preparation leading to un-processed items, affecting the financials of the company. In lieu to carry on the project, the business goal and challenge has been set-out by keeping in mind the interests and objectives of all stakeholders mentioned above. The improvement actions suggested providing benefit not to one but to all the departments so that the projects outcome could be successful, without having conflicts. Due to effective management of stakeholders vested interests and objectives, the projects outcome was delightful and figure 5 shows customers feedback to the Genpact and to the related stakeholders. On the other hand, the case-study of construction of a new airport terminal building at Jersey Airport illustrates as to what can happen when project managers do not adhere to the fundamental principles of stakeholder management, adapted from article in Financial Times (1996, cited in Maylor, 2005). The main concern is the completion of the project in stipulated time-frame, i.e. in spring to cater to the in-flux of tourist in summer, though the target was achieved however suffered a negative publicity when financial times reminded potential visitors to Jersey that .they can easily go by boat. Customers, external stakeholders, will need to know that their requirements have been considered carefully and sufficient steps have been taken to fulfil them. Complaints by air-traffic controllers (ATC) that they were being dazzled by sunlight reflected on the roof of the new terminal building and CEO replied that at-least this will not happen in winter, another complaint by the ATC, stakeholde r, is that the new building is affecting the accuracy of wind speed indicator and they were advising pilots to use their own judgement regarding the wind-speed and furthermore the new building has obscured the view of parts of the taxiway to the ATCs clearly reflects that How can the mismanagement of the stakeholders interests and objectives can hamper a project. Risk Management- Project risk management, as one of the key disciplines of project management, is defined as the systematic process of identifying, analysing and responding to risk as project-related events, or managerial behaviour, that is not definitely known in advance, but that has potential for adverse consequences on a project objective (Project Management Institute, 2004 cited in Kutsch and Hall, 2009). Ben-David and Raz, 2001 states that regardless of number and definition of stages, project risk management processes have one element in common: an activity that deals with planning actions that will be implemented in order to reduce the exposure to risk. Reiss, 1995 has created an argument by citing examples as a survey of IT management consultancies which showed that only 30% applied any form of risk analysis and yet 90% of projects went over budget and 98% had changed specifications, usually to a lower spec however in December 1992, Computer weekly reveals that as a result of abandoning or r eplacing projects up-to 50 UK companies recently lost as much as $1 billion between them. Risk management includes identification of risks, assessment of risks either qualitatively or quantitatively, choosing an appropriate method for handling it and last but not the least is monitoring and documenting the risks. The requirement of an effective risk management is that a manager needs to be proactive and demonstrates a willingness to develop contingency plans, actively monitor the project and be willing to respond in a quicker manner in an event of risk occurrence. Time and money are essentially required for effective risk management to take place (Kerzner, 2003). Risk Management has 4 stages as Risk Identification Analysis of profitability and consequences Risk mitigation strategies Control and documentation Risk-Identification and techniques- Uncovering weaknesses in methods used in product development through structured approach so that timely mitigation actions are initiated to avoid risk, transfer risk, reduce risk likelihood or reduce risk impact refers by risk management process (Risk Management Standard AS/NZS 4360, 1999). Figure 6 shows the risk management process proposed by the Australian Standard for Risk Management. It is composed of seven iterative sub-processes of establishing the context of risk, identifying risks, analysing risks, evaluating risks, communication and consultation across stakeholders and monitoring and controlling risk events. Study a situation to identify what could go wrong in the product design and development project at any given point of time during the project is risk identification. Identification of risk and potential consequences sources to be done, before they can be acted upon to mitigate (Ahmed at al, 2007). Risk identification helps managers in identifying different types of risk s such as financial, technical, commercial, execution and legal risks and it can be identified with the help of different tools, such as- Checklists- An insignificant method, where crucial points are examined for symptoms of potential risk situation (Ahmed et al, 2007), usually evolve over time through collective experiences and contributions from various functional experts (Ward, 1999) Influence diagrams Before the risk situations eventuate, their effects can be described through visual display (Clemen, 1996). Cause-and-effect diagrams Also known as fish-bone diagram which means the breaking up of the root causes of any problem into detailed sources (Russell and Taylor, 2000). These are easy to use however they do not provide a foundation for further analysis. Failure Mode and Effect analysis (FMEA) and Hazard and Operability study (HAZOP)- In a technical system, FMEA provides a format for determining causes, effects and relationships wherein a scale of 0 to 10 is used to rate the causes (Kumamoto and Henley, 1996). It is calculated by multiplying the severity, occurrence and detection. An extension of FMEA, HAZOP can be applied by considering project parameters such as strategy, budget and schedule to identify risk situations (Ahmed et al, 2007). Fault trees and Event trees- A visual technique used for breaking down failure in the system into source events is performed by fault tree analysis where as graphical representation is of potential consequences arising from a failure where possible consequences are generated and broken down from an initial event (Kumamoto and Henley, 1996). Risk Analysis and techniques- After the identification of risk events, if their further analysis is required then project manager needs to be determined whether the risk event information can be acquired through quantitative or qualitative means. There are two parameters to measure risk- risk probability and risk consequence (Chapman and Ward, 1997). The function of risk analysis is to determine influence of risk factors on the system as a whole. One or more aspects of the project are cumulatively affected by the risk events and if the risk events are bunched together they can be mitigated easily. The bunched risk events can be dealt at the higher level in the long run rather than handling one particular risk event at a time, where the project is likely to be micro-managed. Because the techniques which have been mentioned earlier, applied for project analysis, can also be applied for risk analysis such as- Fault tree analysis, Event tree analysis and Estimation of system reliability and sensitivity analysis and s imulation. Estimation of system reliability It includes the analysis of smooth functioning of a technical system. Hence, cumulative effects on the critical components of the project are determined as the system reliability. Fault tree and Event tree analysis- It analysis the flow of risk from top-level to the low-levels as mentioned earlier. Event tree analysis states The probability of occurrence of a particular outcome is determined as a product of all probabilities of occurrence in the associated branch (Ahmed et al, 2007). Sensitivity analysis and simulation A baseline for the project metrics is generated as a precursor to a what-if analysis and then project conditions are manipulated to determine their effect on the project metrics. This leads to an understanding of the system response to changing project situations. Simulation is used as an extension to the sensitivity analysis (Berny and Townsend, 1993). In simulation, a system model is constructed to reflect actual processes with project parameters and constraints. Then, the values for the risk parameters and constrains are randomly selected in a predefined range (Ahmed et al, 2007). Its a flexible technique which requires a statistical analysis of a problem. Risk Mitigation When risk events eventuate, the risk mitigation actions are initiated and which can be seen as initiation of contingency plans, this process is known as a reactive approach or a feedback approach however a proactive approach or a feed forward approach is the process when any occurring risk event results in initiation of actions such as insurance. A combination of these two approaches is applied to risk management to avoid risk, reduce the likelihood of risk, reduce the impact of risk, transfer risk, or to retain the risk (Kartam, 2001). A project manager should draw a risk mitigation framework, as shown in figure 7, to establish a risk structure that will facilitate the subsequent functions in the risk management process. Case-study comparison as successful and unsuccessful: A project has been carried out at Genpact to carry out a smooth global disbursement process, which is responsible to make payments through electronic wires, within treasury department wherein few risks have been identified by the project manager. Being a mission critical process, because of involvement of payments with figures in millions, considerable attention is required to the pertaining risks as time limit, cost and error free process. The key areas of focus were the correct amount, to the correct banking details, to the correct payee and at the right time. A framework has been prepared, once the risks have been identified and the cost-benefit analysis has been carried out with the estimation of system reliability. Because RPN(risk priority number) of control checks in the FMEA was the maximum therefore all the control checks were aligned to the validation checks stage, as shown in figure-8, like valid requestor and valid approver as per the Genpact approved list, double check o f bank-details by approver with the details appearing in the database as well as request, booking must be reflecting outstanding against the beneficiaries name in the sub-system and payment platform is checked for duplicate payment. Because the due consideration has been given to the risk-management aspect of project management process as a whole, in particular, the project came out with magnificent results and is one of the best six-sigma projects of Genpact (Genpact-Finance overview, 2008). On the contrary, a product of an IT firm, while in the development phase went through the identification phase and came out with 152 possible risk events. Out of which most of the products features are not in accordance to the customer specifications/likings as a matter of fact that the steps in risk management process, like analysis of probability and consequences, quantitative measures, risk mitigation framework and control and documentation has not been followed. This would have been highly productive if the risk management tools and techniques would have been followed. Unfortunately the team left the hotel after brainstorming over the same without achieving it and 80% of their risk events actually occurred, during the next 2 years. As the team has only identified the risks however has not followed the risk management process as a whole as a result it was so disastrous that it almost finished the company (Maylor, 2005). Conclusion There is no magic wand to achieve success however References Ahmed, A., Kayis, B., and Amornsawadwatana, S., 2007, A review of techniques for risk management in projects: An international Journal, 14(1), pp. 22-36. Ben-David, I., and Raz, T., 2001. An integrated approach for risk response development in project planning: Journal of the Operational Research Society, 52, 14-25. Berny, J., and Townsend, P., R., F., 1993, Macrosimulation of project risks a practical way forward: Risk Management, (11)4, pp. 201-208. Bourne, L., and Walker, D.H.T., 2005. Visualising and mapping stakeholder influence: Management Decision, 43(5), pp. 649-660. Clemen, R., T., 1996, Making Hard Decisions: An Introduction to Decision Analysis, New York, Druxbury Press. Henley, E.J. and Kumamoto, H., 1991, Probabilistic Risk Assessment: Reliability Engineering, Design and Analysis, New York, IEEE Press. Jergeas, G., F., Williamson E., Skulmoski G., J., and Janice T., 2000. Stakeholder Management on Construction Projects: AACE International Transaction, pp. P12.1-P12.6 Karlsen, T., J., 2002. Project Stakeholder Management: Engineering Management Journal, 14(4), pp. 20. Kartam, N., A., and Kartam, S., A., 2001. Risk and its management in the Kuwaiti construction industry contractors perspective: International Journal of Project Management, (19) 6, pp. 325-335. Kerzner, H., 2003, Project management, 8th edition, Canada, John Wiley Sons. Kutsch, E., and Hall, M., 2009.Deliberate ignorance in project risk management: International Journal of project management, 28, pp. 245-255. Maylor, H., 2005, Project Management, 3rd edition, Essex, Pearson education Limited. Newcombe, R., 2003, From client to project stakeholders: a stakeholder mapping approach: Construction Management and Economics, 21(8), pp. 841-848. Olander, S., and Landin, A., 2005, Evaluation of stakeholder influence in the implementation of construction projects: International Journal of Project Management, 23(4), 321-328. Olander, S., 2006. Stakeholder impact analysis in construction project management: Construction Management and Economics, 25, pp. 277-287. Rad, F., P., 2003. The Professional research Journal of the Project Management Institute: Project Management Journal, 34(3), pp. 1-7. Schwalbe, K., 2006, Information Technology Project Management, 4th edition, Massachusetts, Thomson course technology. Thurston, L., 2009. Project management vital in todays business environment: Caribbean Business, 37(17), pp 52-52. Ward, S., C., 1999. Assessing and managing important risks: International Journal of Project Management, 17(6), pp. 331-336.
Wednesday, November 13, 2019
The Impotent Othello Essay -- Othello essays
The Impotent Othello Othello is one of the most extraordinary characters in all of Shakespeare's dramas. He enjoyed unheralded success on the battlefield, which gave him the reputation as one of Venice's most able generals. The Moor's military proficiency placed him in a class by himself in the same way his ethnicity distinguished him from his Venetian counterparts. These are two intrinsic and highly identifiable characteristics of Othello. But a much lesser discussed idiosyncrasy of the Moor was his sexual disorder - impotency. As striking as this claim sounds there is much evidence in the drama to support the idea that Othello was impotent in both sexual and social relationships. Othello's sexual impotence stifled the consummation of his marriage to Desdemona as the two never experienced sexual intimacy. His sexual disorder then sparked a social impotence: powerlessness in dealing with his wife and friends. In terms of shaping the final events of the drama, Othello's impotency played an even more vital role than his military might or Moorish heritage. Throughout Othello, there is much evidence to suggest that Othello and his wife Desdemona never consummated their marriage. Shortly after murdering his wife, the Moor remarked, "cold, cold my girl?/Even in thy Chastity" (V.ii.273-4). The final word Ãâ chastity - brings what actually transpired in their bedroom into serious question. By referring to Desdemona as chaste is it possible that Othello was divulging that he and his wife never had sexual intercourse? Other passages from the play indicate that this is indeed the case. Upon his arrival at the citadel in Cyprus, Othello invited his wife to their sleeping quarters for the second time with the following utterance: Com... ... character as his Moorish ancestry. Ã Ã Ã Ã Works Cited Butler-Evans, Elliot. "'Haply, for I am Black': Othello and the Semiotics of Race and Otherness." New Essays by Black Writers. Ed. Mythili Kaul. Washington D.C.: Howard UP, 1997. 139-150. Ã Ã CEINET. Impotence On-line. Online. Internet. Available: http ://www.cei.net/~impotenc/deth.html. Ã Ã "Impotent." Oxford English Dictionary, Second Edition. Oxford: Oxford University Press, 1989. Ã Ã Koch, Carl. Living a Christian Lifestyle. St. Paul: Saint Mary's Press, 1996. Ã Ã Sedwick, Eve. Between Men: English Literature and Male Homosocial Desire. New York: Colombia UP, 1985. Ã Ã United States. Natl. Institute of Diabetes and Digestive and Kidney Diseases. Impotence. Online. Internet. 9 Ã July 1998. Available: http://www. niddk.nih.gov/health/urolog/pubs/impotnce/impotnce.htm#cause
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